Cookie Policy

Last updated: December 11, 2025

This Cookie Policy explains how UPKEEPRO uses cookies and similar technologies to recognize you when you visit our website. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how their site is being used.

Cookies set by the website owner (in this case, UPKEEPRO) are called “first-party cookies.” Cookies set by parties other than the website owner are called “third-party cookies.” Third-party cookies enable features or functionality provided by third parties, such as analytics and advertising.

2. Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for the operation of our website. They enable core functionality such as:

  • Authentication: Keeping you logged in as you navigate between pages
  • Security: Protecting your account and preventing fraudulent activity
  • Session Management: Remembering your preferences during a browsing session
Cookie NamePurposeDuration
sb-access-tokenSupabase authenticationSession
sb-refresh-tokenSupabase session refresh7 days

Functional Cookies

These cookies enable enhanced functionality and personalization, such as:

  • Remembering your display preferences (e.g., sidebar collapsed/expanded)
  • Storing your notification settings
  • Pre-filling forms with previously entered information

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our service.

  • Pages visited and time spent on each page
  • Features used and click patterns
  • Error messages encountered
  • Device and browser information

3. Similar Technologies

In addition to cookies, we may use other similar technologies:

  • Local Storage: We use browser local storage to save user preferences and cache data for faster loading
  • Session Storage: Temporary storage that is cleared when you close your browser tab

4. Third-Party Cookies

Some cookies on our site are placed by third-party services we use:

Google

We use Google services for address autocomplete and local provider searches. Google may set cookies to provide these features. For more information, see Google's Privacy Policy.

Supabase

Our authentication and database provider. Supabase sets cookies to manage your login session. For more information, see Supabase's Privacy Policy.

5. How to Control Cookies

You have several options for managing cookies:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can usually find these settings in the “Options” or “Preferences” menu of your browser. You can:

  • Block all cookies
  • Block only third-party cookies
  • Delete cookies when you close your browser
  • Clear existing cookies

Here are links to cookie management instructions for common browsers:

Impact of Disabling Cookies

Please note that if you disable or delete cookies, some features of UPKEEPRO may not function properly. Specifically:

  • You may need to log in each time you visit
  • Your preferences may not be remembered
  • Some features may not work as expected

6. Do Not Track

Some browsers have a “Do Not Track” feature that signals to websites that you do not want your online activity tracked. Currently, there is no industry standard for how websites should respond to Do Not Track signals. UPKEEPRO does not currently respond to Do Not Track signals, but we are committed to respecting your privacy choices.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post any changes on this page and update the “Last updated” date at the top.

8. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

UPKEEPRO Privacy Team

Email: noreply@upkeepro.app